Docs/Troubleshooting

Google Calendar not showing slots

Bot offers wrong slots or none at all.

Checks: • Does the working hours config match reality? • Is the right calendar connected (not your personal)? • Are there events blocking the slots (e.g. Out of office)? • Is the Google Calendar timezone correct? • In per-member mode — is the right member assigned to the calendar?
Google Calendar inspection

Timezone issues

Most common issue: Google Calendar timezone is US/Pacific instead of Europe/Sofia. The bot quotes local business time but writes to a different calendar zone. Fix: calendar.google.com → Settings → General → Time zone → Europe/Sofia (or yours).
Google Calendar not showing slots · rAIceptionist Docs