Info-only mode
Bot only answers questions — no bookings.
When to choose it
If:
• You have your own booking process (website, specialized software)
• You don't work by appointment (shop, walk-in restaurant)
• You want manual control over every booking
• You're testing the bot before taking over bookings
What it does
In info-only mode the bot:
• Answers questions about services, prices, hours, address
• Doesn't offer specific times
• Doesn't write to Google Calendar (connection not required)
• When a client wants to book — routes to you (phone, website, or just "tell me what time you'd like, I'll confirm manually")
Comparison: Full vs Info-only
Full booking:
• Before: 15+ min/day on DMs
• Google Calendar: required
• Control: automatic
• Good for: salons, clinics, gyms
Info-only:
• Before: 5+ min/day
• Google Calendar: optional
• Control: manual
• Good for: shops, restaurants, businesses with external booking
Switching
The choice is in the setup wizard ("Mode" screen). The dashboard still has no toggle UI — to switch, email ai@raiceptionist.com or create a new bot.