Lashes & Brows
Lash and brow studio — extensions, lash lift, microblading, lamination.
Why an AI receptionist for a lash & brow studio
• **65% of lash/brow clients** come back **every 3-4 weeks for a retouch** — the bot tracks this and **proactively sends the next-booking suggestion** at the right time.
• Pre-loaded vocabulary: **classic 1:1, volume 3D/5D, mega volume, hybrid, lash lift, lash botox, microblading, brow lamination, tinting**.
• Pre-procedure protocol — asks **"any allergies? wear contacts? done before?"** and emails written prep instructions the day before.
• Best for **1-3 technicians**.
Sample conversation
First-time client asks about volume lashes — bot explains, collects safety info, and books.
L
Lash & Brow ELLAОнлайн
Hi, I'd like volume lashes but I've never had them done.
Hello. For first-timers we recommend one of two options:
• Classic 1:1 — €30 (~90 min)
Natural look, easier to adapt to.
• Volume 3D — €40 (~120 min)
More dramatic result.
Before booking, please answer:
1. Any allergy to glue or latex?
2. Do you wear contact lenses?
3. Have you had lash extensions before?
No allergies, no lenses, never had extensions. I'd like classic 1:1.
Free slots for classic 1:1:
• Ella — Friday 30.05.2026, 14:00
• Maria — Friday 30.05.2026, 16:30
• Ella — Saturday 31.05.2026, 11:00
Which one?
Ella, Friday 14:00
Please share your name and phone.
Yoana Petrova, +359 888 567 890
Booking confirmed.
Service: Classic lashes 1:1
Technician: Ella
Date: 30.05.2026, 14:00
Duration: ~90 min
Price: €30
Written prep instructions will be sent Thursday morning.
Example numbers from real studios
For a studio with 2 techs and ~40 clients/week:
• **+60% retouch bookings** via automatic 3-week follow-up.
• **35% of clients are repeat clients** booked through the bot — no manual reminder needed.
• **2 hours/week saved** on DM chat and pre-procedure questions.
• **+€100-150/month** from aftercare products the bot recommends in the confirmation.