Docs/Account

Privacy & Terms

A short summary of our policies — links to the full /privacy and /terms documents.

Privacy Policy

Describes what data we collect (email, name, bot config, client conversations), how we store it (Supabase / EU), with whom we share it (Meta for messages, Google for calendar, AI model providers for response generation) and what your GDPR rights are (access, erasure, portability). Full document: <a href="/privacy">/privacy</a>.

Terms of Service

Covers the subscription (3-day trial, monthly billing, cancel anytime), acceptable use (no spam, no prohibited content), liability and jurisdiction. Full document: <a href="/terms">/terms</a>.

Google API Services User Data Policy

When you connect Google Calendar, we only get access to the calendar you select. We adhere to Google's Limited Use requirements — calendar data is used only for the receptionist's features, never sold, never used for advertising, never used to train AI models. See full details in Privacy Policy, section 8.

Account deletion

In the rAI Business app: "Още" (More) → "Акаунт" (Account) → "Изтрий акаунта завинаги" (Delete account permanently). The moment you confirm, your subscriptions stop, the AI receptionist stops answering and access ends; all associated data is erased within 30 days. You can also email <a href="mailto:ai@raiceptionist.com">ai@raiceptionist.com</a> and we'll do the same.
Privacy & Terms · rAIceptionist Docs